Omnichannel Jewellery E-commerce – Powered by OptigoApps

One Connected System for Website, Store, and Social Selling
In today’s jewellery market, customers shop across multiple platforms — from browsing designs on a website to confirming via WhatsApp and completing the purchase in-store. With OptigoApps Omnichannel E-commerce, your entire retail ecosystem stays connected in real-time, giving you full control, zero stock mismatch, and a seamless customer experience.

Benefits for Jewellery Retailers & Wholesalers

One platform for all your channels
No duplicate entries or manual syncing
Increased transparency for customers and team
Fewer phone calls, more self-service via portals
Higher sales and better customer loyalty

🔗

Unified Inventory Across All Channels

Manage single inventory for offline stores, website, and social media.
Auto-update stock the moment a sale happens in any channel.
Prevent overselling and mismatch errors.

⚙️

Integrated Website & ERP

Fully synced with Optigo ERP for real-time product data.
Automatic updates for metal rates, diamond prices, and stock availability.
Manage catalogs, pricing, and orders from one platform.

🛍️

Click & Collect / Reserve Online

Let customers order online and pick up in-store.
Perfect for festivals, exhibitions, and high-demand seasons.
Increase store footfall with online reservations.

📱

WhatsApp & Social Media Selling

Share catalogs, order links, and payment requests via WhatsApp.
Customers can confirm orders instantly without calling.
Auto-sync these orders into ERP for processing.

👤

Personalized Customer Portals

Track live production status of their orders.
Download ledgers and statements.
View invoices and shipment details.
Reduces dependency on calls and emails.

⏱️

Real-Time Price & Stock Control

Prices auto-update based on metal rates, diamond costs, and size variations.
Stock levels update instantly across website, POS, and marketplaces.

🚚

Payment & Shipping Integration

Accept secure online payments from customers.
Integrated courier options with real-time tracking.

📊

Advanced Analytics & Reporting

Get insights on channel-wise sales, top designs, and repeat customers.
Monitor fast-selling products and stock movement in real-time.

💼 What is Omnichannel Jewellery E-commerce?

Omnichannel means all your sales channels work together on a single integrated system. Whether your customer buys from:

Your physical showroom
Your e-commerce website
WhatsApp or social media links
Marketplaces or third-party platforms

Every order flows into one ERP-powered platform, keeping stock, pricing, and customer data unified.

Why Jewellery Businesses Need Omnichannel Now?

Customers expect consistent pricing and availability across channels
Manual updates lead to errors, delays, and lost sales
Traditional systems cannot handle real-time stock syncing
Competitors are moving online — without Omnichannel, you lose visibility

OptigoApps ensures all channels talk to each other instantly, so you never oversell, misquote prices, or lose customers.

How OptigoApps Makes Omnichannel Different

100% connected with ERP for real-time updates
Cloud + Mobile access for teams on the go
Advanced features like custom pricing, personalized catalogs, and real-time production tracking
Designed specifically for Jewellery B2B and B2C businesses

Ready to Take Your Jewellery Business Omnichannel?

Connect your website, POS, ERP, and social channels in one powerful platform.
Give your customers a seamless buying experience and your team full control over stock and sales.

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