Jewellery ERP for Retailers – OptigoApps
OptigoApps offers a next-gen Jewellery ERP tailored for retailers, uniting showroom management, inventory, billing, CRM, e-commerce, and analytics in one seamless platform. Whether for gold, diamond, silver, or CZ jewellery, Optigo delivers speed, control, and visibility—ideal for single stores, chains, and franchises.
Comprehensive Features of Optigo Jewellery ERP for Retail
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Jewellery Billing & Estimation
- Create fast and accurate bills using barcode/RFID-based scanning.
- Automate price calculations with real-time metal rate updates.
- Generate estimates for walk-in customers and convert them to orders in a single click.
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Design / SKU Management
- Manage your entire design catalog with SKU-wise classification including metal type, purity, stone details, collection, category, brand, and more.
- Easily track inventory availability and reorder needs.
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Customer CRM & Loyalty
- Track customer history, preferences, birthdays, and anniversaries.
- Launch loyalty programs, reward points, and special offers.
- Send personalized promotions via WhatsApp, SMS, or email directly from the system.
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Multi-Branch & Franchise Management
- Manage pricing, inventory, billing, and reports across multiple branches or franchisees from a central dashboard.
- Standardize operations and get real-time visibility into each outlet’s performance.
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Order Management
- Capture customized or repeat orders from customers with complete specifications.
- Set order priority and promise dates.
- Share order details on WhatsApp/email and get customer confirmation through e-signature to prevent disputes.
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Inventory Management
- Track stock in real-time with barcode, QR, and RFID-coded tagging from raw materials to finished goods.
- Segment raw materials by shape, size, color, quality.
- Classify finished products by 8 levels including product type, collection, brand, purity, etc.
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Subcontractor / Karigar Management
- Manage job orders, issue raw materials, track status, returns, and balance sheets with karigars and vendors.
- Monitor gold wastage, output, and time for every production stage.
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Buy Back / Old Gold Exchange
- Handle old gold purchases and exchanges accurately with automatic valuation and proper GST billing.
- Maintain audit trails and link transactions to customer accounts for complete transparency.
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Digital Catalogue
- Showcase your jewellery designs digitally to customers in-store or remotely.
- Share design links instantly and track customer interest.
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Discount & Scheme Management
- Set up promotional offers, flat or slab-wise discounts, and sales schemes.
- Auto-apply discounts at billing and monitor their effectiveness.
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Pricing Rules
- Define pricing logic based on metal purity, diamond/carat rate, making charges, and customer category.
- Ensure consistent and profitable pricing across branches.
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Repair Management
- Manage jewellery repairs from customer drop-off to final delivery.
- Assign tasks to karigars, track repair progress, and notify customers.
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Financial Control & Accounting
- Integrated accounting with real-time updates from every transaction.
- Manage ledger entries, GST, balance sheets, and reconciliation with ease.
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Barcode / RFID Management
- Use barcode and RFID tags for every product and raw material.
- Enable fast physical audits, tag scanning, and real-time stock updates.
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Reports & Retail Analytics
- Get powerful reports and dashboards on sales, footfall conversion, top-selling styles, schemes, customer trends, and more.
- Make informed decisions using actionable data.
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E-Invoicing & GST Compliance
- Generate GST-compliant e-invoices and e-way bills directly from the system.
- Ensure seamless regulatory compliance and audit readiness.
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Payroll & HR
- Handle staff salaries, incentives, attendance, and shifts.
- Configure payroll components and automate monthly payroll processing.
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Kitty / Chit Fund Schemes
- Manage gold savings schemes like kitty or chit-fund.
- Track customer contributions, maturity dates, and redemption status.
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Audit Trail & Data Security
- Maintain a complete log of every activity in the system.
- Track user actions and ensure data protection with advanced role-based access controls.
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