Repair Management with Optigo ERP

Managing repairs efficiently is crucial for businesses to maintain customer satisfaction and internal operations. Optigo ERP provides a comprehensive Repair Management solution that allows you to handle customer and company repairs seamlessly, from intake to completion, all in one system.

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Complete Repair Management in Optigo

  • Optigo ERP allows you to manage the entire repair lifecycle effortlessly.
  • Whether repairs come from customers or internal company assets, you can handle everything through the system with full visibility and control.

Key Features of Optigo Repair Management

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Receive Repair Requests

Receive repair requests from customers or for company-owned items.

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Assign Repair Jobs to Vendors

Assign repair jobs directly to vendors from the system for streamlined workflows.

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Add or Detach Materials

Add or detach materials during the repair process as required.

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Repair Financial Management

Maintain and manage all financial accounts related to repairs.

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Track Repair Status

Track every repair order from start to completion with full transparency.

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Detailed Repair Reports

Generate detailed reports to check what repairs have been received and what materials or tasks have been issued to vendors.

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Customer Repair Billing

Create and share repair bills easily for customers.

Why Choose Optigo for Repair Management?

  • Optigo simplifies repair management by bringing all processes—intake, vendor assignment, material handling, and billing—into a single, easy-to-use platform.
  • This reduces delays, eliminates manual errors, and improves your service efficiency.

Comprehensive Reports and Tracking

  • With Optigo ERP, you can access real-time reports to monitor repairs efficiently.
  • Know exactly what items have come in for repair, what tasks are pending with vendors, and what materials have been used or returned.
  • This ensures complete accountability and transparency in the repair process.

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